Get in touch.
Questions, bug reports, and feedback are all welcome. We respond within one business day. You can also email us directly at passtexasrealestate@gmail.com.
Direct support
For purchase, restore, account, or app-access issues.
Contact form
Below on this page
For account issues, technical problems, or general questions.
In-app feedback
Settings → Send feedback
Report bugs or suggest features directly from the app.
Response time
Within one business day
We aim to respond to all inquiries within one business day.
Tell us what’s on your mind.
Common questions, plainly answered.
How do I restore my purchase on a new device?+
Open Pass Texas on the new device and tap "Restore Purchase" on the upgrade screen. You will need to be signed into the same Apple ID or Google account you used for the original purchase.
The app is crashing. What should I do?+
Close and reopen the app first. If the issue persists, make sure you have the latest version installed (check your app store for updates). If it's still crashing, use the contact form above and include your device model, OS version, and what you were doing when it happened.
What if I get a new phone?+
You can restore your purchase on a replacement or new personal device signed into the same Apple ID or Google account. Each purchase is meant for one student and should not be shared.
Can I try Pass Texas before buying?+
Yes. Use the trial version first. If the questions, explanations, and study flow feel right for you, you can unlock the full app with a one-time purchase.
Is my study progress saved?+
Yes. Progress is saved locally on your device by default. If you sign in, it also syncs to the cloud so you can pick up on a second device.